Buxton Pump Room – Visitor Information Centre, Shop and Café
Buxton Pump Room
Located in the heart of Buxton, directly opposite the magnificent Crescent and beside the famous St Ann’s Well, the historic Victorian Pump Room is one of the town’s most recognisable landmarks. Originally built in 1894 as a place for visitors to “take the waters”, today it serves as Buxton’s Visitor Centre, café, gift shop and ticket collection point for the Buxton Crescent Experience.
Whether you’re visiting Buxton for the first time or are a regular visitor to the Peak District, the Pump Room is the perfect place to begin your journey.
Visitor Information
Surrounded on all sides by the stunning Peak District National Park, Buxton is an ideal base for exploring the region’s landscapes, attractions and heritage.
Our friendly and knowledgeable team are on hand to help you make the most of your visit. Whether you’re looking for walking routes, transport information, local attractions, hidden gems or recommendations for places to eat and visit, we’re here to help.
Every year, thousands of visitors rely on the Pump Room for trusted, up-to-date advice that helps them discover the very best of Buxton and the wider Peak District.
You can also pick up a FREE Buxton Town Guide, packed with inspiration, maps and information about attractions, events and activities both in the town and beyond.
Families are warmly welcomed, with children’s drawing activities available to keep younger visitors entertained. We are dog friendly and accessible to wheelchair users and most mobility scooters. Public toilets are also available on site, making the Pump Room a convenient stop during your visit.
Café
Take a moment to relax within the Pump Room’s beautiful marble interior and enjoy a selection of locally sourced refreshments.
Choose from freshly brewed coffee supplied by Buxton Roastery, traditional Derbyshire Tea, and a tempting range of cakes and sweet treats from Jake’s Peak Bakes. Whether you’re meeting friends, taking a break from sightseeing or simply enjoying the atmosphere, the café provides a welcoming space to unwind.
Shop
Browse our carefully curated retail area, which showcases the creativity and character of Buxton and the Peak District.
You’ll find a wide selection of gifts, souvenirs, artisan products and locally inspired treats, alongside handcrafted gins and an extensive range of Buxton Brewery beers. Whether you’re looking for a memento of your visit or a unique gift for someone special, there’s something for everyone to discover.
Tickets for the Buxton Crescent Experience
The Pump Room is the starting point for visitors exploring the Buxton Crescent Experience.
Tickets can be purchased online in advance and redeemed at the Pump Room 10–15 minutes before your allocated tour time. Our team will be happy to assist with ticket collection and answer any questions before your experience begins.
Discover the story of Buxton’s famous thermal waters, explore the history of the iconic Crescent, and immerse yourself in one of the town’s most fascinating visitor attractions.
With its unique Victorian architecture, licensed bar, welcoming atmosphere and central location, the Pump Room is much more than a visitor centre – it’s a destination in its own right and an essential stop during any visit to Buxton.
Contact and Visit Us
The Pump Room,
The Crescent,
Buxton,
SK17 6BQ
Website: buxtoncrescentexperience.com/
Email: hello@buxtoncrescenttrust.org
Phone: 01298 214577
From November 2025, this website is owned and managed by Buxton Civic Association Ltd - Charity No. 258163.
Buxton Civic Association celebrates the natural and human heritage of Buxton including its outstanding buildings and wildlife. We conserve and enhance this heritage and advocate its importance in making Buxton a special place to live or to visit.
